Lotuss Stores Malaysia Sdn Bhd (Lotus’s Malaysia) is starting the new year with a bang by launching not one, but two purely authentic Lotus’s stores since taking over from Tesco Malaysia in December 2020.

The opening of the two stores located respectively in Pulai Hartamas, Perak and Bandar Puteri Jaya, Kedah marks a new chapter for the retailer which is still on the final leg of rebranding all 62 stores inherited from Tesco.

“The opening of Lotus’s Pulai Hartamas in Perak and Lotus’s Bandar Puteri Jaya in Kedah is incredibly significant to us because not only does it further underlines our commitment to further expand our presence here in Malaysia, but also because these two stores are true Lotus’s stores which do not need to be rebranded,” said Lotus’s Malaysia President Kenneth Chuah.

“Our Pulai Hartamas store, which follows the smaller superstore format marks a new direction in our business strategy. Our research has shown that our customers are very busy and time-strapped, and they would like to get their grocery shopping done as quickly as possible and in offering smaller stores but with the same amount of offering in availability, range and convenience, we can fulfil that demand.”

Kenneth added that the opening of both stores also saw the creation of as many as 77 new job opportunities for Malaysians living within the areas.

“For us, our stores are not just about offering the best value for money for customers through the products we sell, but we would also like to become the heart of the community of wherever we operate,” he said.

“By now employing 77 we are bringing economic empowerment as well as great deals to these areas. Beyond that, we are also eager to help the underprivileged such as B40 families, the homeless, undocumented persons and the likes through our #KitakanJiran community outreaches,” he said.

In living its #KitakanJiran community spirit, the openings of both stores also include the retailer reaching out to the underprivileged communities within the area.

Lotus’s Pulai Hartamas, which was launched on 7 January 2022, invited 10 lower-income families from the area where they were each given Lotus’s vouchers to shop for their grocery needs. Some of the Pulai Hartamas team also assisted the families who were overwhelmed by the selections as they have never been to a major grocery store before.

Meanwhile, the Lotus’s Bandar Puteri Jaya team invited as many as 15 underprivileged pupils from a nearby school, SK Bandar Puteri Jaya to participate during the launch on 12 January 2022. There, the pupils were given Lotus’s vouchers and goodie bags consisting of essential items for them to use in their studies and at home.

The openings of both stores were also celebrated by multiple discounts, contests as well as gifts such as free nasi lemak for the first 100 customers, balloons for children, photo booths and food trucks giving free tasters. In ensuring both colleagues and customers safety, Lotus’s Malaysia fully adhered to the mandated Covid-19 standard operating procedures.

With the opening of Lotus’s Pulai Hartamas and Lotus’s Bandar Puteri Jaya, Lotus’s Malaysia now operates 64 stores nationwide.

Lotuss Stores Malaysia Sdn Bhd (Lotus’s Malaysia) memulakan tahun baharu 2022 dengan hebat melalui pelancaran dua stor Lotus’s yang tulen, sejak mengambil alih daripada Tesco Malaysia pada Disember 2020.

Pembukaan dua stor yang terletak masing-masing di Pulai Hartamas, Perak dan Bandar Puteri Jaya, Kedah menandakan lembaran baharu bagi Lotus’s yang masih dalam peringkat terakhir penjenamaan semula kesemua 62 stor yang diwarisi daripada Tesco.

“Pembukaan Lotus's Pulai Hartamas di Perak dan Lotus's Bandar Puteri Jaya di Kedah adalah sangat bermakna bagi kami kerana ia bukan sahaja menggariskan lagi komitmen kami untuk meluaskan lagi kehadiran kami di Malaysia, tetapi juga kerana kedua-dua stor ini adalah stor Lotus's sebenar yang tidak perlu dijenamakan semula,” kata Presiden Lotus’s Malaysia Kenneth Chuah.

“Stor Pulai Hartamas kami, yang mengikut format ‘superstore’ yang lebih kecil menandakan hala tuju baharu dalam strategi perniagaan kami. Penyelidikan kami telah menunjukkan bahawa pelanggan kami sangat sibuk dan kesuntukan masa, dan mereka ingin menyelesaikan pembelian barangan runcit mereka secepat mungkin dan dalam menawarkan stor yang lebih kecil tetapi dengan jumlah tawaran yang sama dalam ketersediaan, rangkaian dan kemudahan, kami boleh memenuhi permintaan itu.”

Tambah Kenneth, pembukaan kedua-dua stor itu juga menyaksikan penciptaan sebanyak 77 peluang pekerjaan baharu untuk rakyat Malaysia yang tinggal di kawasan-kawasan tersebut.

“Bagi kami, stor kami bukan sahaja menawarkan nilai terbaik untuk wang kepada pelanggan melalui produk yang kami jual, tetapi kami juga ingin menjadi nadi masyarakat di mana sahaja kami beroperasi,” katanya.

“Dengan menggajikan seramai 77 orang rakan serkerja yang baharu, kami dapat membawa pemerkasaan ekonomi serta tawaran hebat ke Kawasan-kawasan ini. Selain itu, kami juga teruja untuk membantu golongan yang kurang berkemampuan seperti keluarga B40, gelandangan, orang tidak berdokumen dan seumpamanya melalui pendekatan komuniti #KitakanJiran kami,” katanya.

Melalui inisiatif #KitakanJiran, 10 keluarga berpendapatan rendah telah dijemput hadir semasa pelancaran Lotus’s Pulai Hartamas pada 7 Januari 2022 yang lalu. Keluarga-keluarga tersebut diberikan baucar Lotus’s untuk membeli-belah bagi keperluan barangan runcit mereka di stor tersebut.

Sementara itu, pasukan Lotus’s Bandar Puteri Jaya pula menjemput seramai 15 murid kurang berkemampuan dari sekolah berhampiran, SK Bandar Puteri Jaya untuk menyertai pelancaran pada 12 Januari 2022. Di sana, murid-murid diberikan baucar dan bag cenderahati Lotus’s yang terdiri daripada barangan keperluan untuk mereka gunakan dalam pelajaran dan di rumah.

Pembukaan kedua-dua stor itu turut disambut dengan pelbagai diskaun, peraduan serta cenderahati seperti nasi lemak percuma untuk 100 pelanggan terawal, belon untuk kanak-kanak, kiosk foto dan food truck. Dalam memastikan kedua-dua rakan sekerja dan keselamatan pelanggan, Lotus's Malaysia mematuhi sepenuhnya prosedur operasi standard Covid-19 yang dimandatkan oleh kerajaan.

Dengan pembukaan Lotus's Pulai Hartamas dan Lotus's Bandar Puteri Jaya, Lotus's Malaysia kini mengendalikan 64 stor di seluruh negara.